Our business accepts full responsibility for collecting, managing and protecting all personal, sensitive and special data of our visitors, clients, partners, suppliers and employees in accordance with GDPR and the national legislation. For any inquiries or more information please send an email to our Data Protection Officer (DPO) at [email protected] or get in touch with any of the following means of communication.

Greek Commercial Registry [GEMI] No
#155641003000

Address
Spyrou Vrettou 8 Metamorfosi Athens 14452

Phone
+30 210 440 4020

Our business processes personal data about you because you use our services and/or because you provide them yourself. Below is an overview of the personal data that we process:

2.1. Contact details such as first and last name, address, phone number, email address and social media accounts.

2.2. Accounting details such as VAT, bank and social account numbers, tax and other financial information.

2.3. Other personal data that you actively provide by creating a profile on this website, by filling a form, by sending an email or SMS, by telephone or by correspondence.

2.4. Information about your activities on our website.

Our website services do not intend to collect data about website visitors who are younger than 18 years, unless they have permission from parents or guardians. However, we are unable to check if a visitor is older than 18. We encourage parents to be involved in the online activities of their children in order to prevent data collection without parental consent. If you are convinced that we have collected personal information about a minor without this permission please contact us at [email protected] to delete this information.

Our business processes your personal data for the following purposes:

4.1. Handling payments and requests.

4.2. Sending our newsletter and periodic promotionals.

4.3. Call you to help carry out our services.

4.4. Inform about changes to our services, policies or pricelist.

4.5. Website improvement or services adaptation to your preferences.

4.6. Tax purposes or other legal obligations.

Our business will not store your personal data for longer than is strictly necessary to realize the purposes for which your data is collected. Our retention period is 12 months. After this period of inactivity your data is anonymized or permanently deleted.

Our business will not sell your information to third parties and will only provide this information if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Our business remains responsible for these processing operations.

Cookies are small files that can be stored on the computer of a visitor to our website. Cookies make it easier to use our site and help to recognize you at your next visit. Cookies can be used to e.g. create user profiles. They help us to better align the contents of our website with your needs. Our cookies do not contain any information about you but rather only a code which has no meaning outside of our online offerings. In addition cookies cannot harm the website visitor’s computer system. Should you opt to not take advantage of cookies, you can disable and re-enable them by using a simple method in your browser.

Our website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies” which are text files stored on your computer and help analyse how you use this website. The information generated by the cookie about your use of this website is typically transmitted to and stored by Google on servers in the United States. The Google tracking codes on this website uses the anonymization function, which shortens IP addresses in order to prevent their direct association to particular individuals during processing. This applies within Member States of the European Union and in other contracting States to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

You have the right to view, modify or delete your personal data. You can send a request for access, correction or deletion to [email protected]. In order to ensure that the request for access has been made by you we might ask you to send a proof of identity for the protection of your own privacy. Our business will respond to your request as quickly as possible but within 7 days.

We always take advanced security measures for our operations. Our website has always an active SSL certificate and we use VPN and encryption for all internet operations. For the protection of our systems we use the latest McAfee software for all exchange files, incoming or outgoing emails and attachments. We have also a special backup and recovery plan with checklists, schedule and specific procedures.

Our business takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not secure, for indications of abuse or any other related case please send an email to our Data Protection Officer (DPO) at [email protected] or contact us immediately by any mean of communication.

We reserve the right to modify this policy without notice in accordance with applicable data protection laws.